At Hotelenia.com, we take our responsibility regarding your privacy very seriously. We request information from you when making your reservation in order to offer you a professional service. We would only disclose your personal information to third parties for the purposes of: completing your booking, providing you with the information or services requested or by requesting your explicit consent. We reserve the right to disclose your personal information to certain permitted third parties: members of our own group, trusted partners, some of whom are located outside the European Economic Area, and our own professional advisers. We would again like to stress that, in accordance with European personal data protection laws, strict security procedures are observed at Hotelenia.com to prevent personal data misuse and unauthorised access.
Hotelenia.com does not authorise the use of our services by those less than 18 years old. It is recommendable that anyone below this age should ask for their legal guardian to complete the process for them.
Hotelenia.com is a site owned solely by the company Tourism and Convention Bureau S.L., further referred to as the TACB. The full details for the TACB can be seen by clicking on the option \'legal disclaimer\' on the home page menu.
You always have the right to review the personal data that you have stored with us. You can request your personal data by emailing us at customerservice@Hotelenia.com. Please state 'request personal data' in the subject line of your email. If your personal data is incorrect, we would change it upon your request. You can also ask Hotelenia.com to remove your personal data from its database by sending us an email to the same email address.
In the case that we do not have all the correct and complete data, it must be understood that we cannot offer full operational services.
In agreement with the Data Protection law, you can exercise your rights of access, correction, cancellation and opposition by contacting us at the address indicated in the 'legal disclaimer'.
For any questions or doubts, please do not hesitate to contact us: