
Hotelenia.com belongs to the oficial travel agency Tourism and Convention Bureau S.L., registered at Registro Mercantil de Barcelona on 20 November 2008, en el TOMO 38742, Folio 30, hoja B 33376, incripción 6, with the licence number GC-1432 from Generalitat de Catalunya, and VAT number NIF B-64260987 and located at Plaza Sant Josep Oriol, 4, 2-1 of Barcelona.
We welcome you to Hotelenia, the booking service that offers the best hotel discounts.
Hotelenia is a part of the Tourism and Convention Bureau of Barcelona, Europe's leading online hotel reservations agency by room nights sold, attracting over 20 million unique visitors each month via the Internet from both the leisure and business markets worldwide.
Hotelenia makes online hotel reservations simple, easy and secure. With Hotelenia you have access to a vast choice of carefully selected and superb discounted hotels.
Hotelenia offers thousands of discounted rooms, all rooms can be booked (and cancelled) instantly, and there is no waiting involved.
You save money - because every hotel room we offer is guaranteed to have the best rate available on the net.
Hotelenia's reservation service is free of charge. We do not charge you any booking fees, administration fees, or cancellation fees.
You have an extensive choice - We offer more than 45,000 carefully selected hotels ranging from 1 to 5 stars deluxe.
All the hotels featured on Hotelenia guarantee us the special exclusive rates which mean great savings for you.
The direct-distribution system makes it very easy and valuable for hotels to offer us their very best rates as there is no 3rd or 4th party involved. This makes us different from our competitors, the majority of whom use the GDS Global Distribution Systems, through which hotels can sell their rooms via many travel agents throughout the world. GDS is a very expensive system for the hotels to use, therefore, hotels set their rates higher to cover the extra costs.
Every room on our site is cheaper than anywhere else
It is much cheaper for hotels to sell rooms directly through our booking system than through one of the commonly used systems.
We have huge buying power of hotel rooms; therefore the hotels are competing with each other on our site which results in the best available rates.
We provide better service and better information because we have direct contact with the hotels and not through faceless systems that our competitors are using involving computer interfaces.
We provide our customers with high level service and our service does not end when you hit the "book now" button; we provide customer care before, during and after your hotel stay.
The hotels you find on Hotelenia are chosen according to strict guidelines. The hotels are visited by our staff and checked regarding their classification and the services they provide so we can be sure that we offer the right hotels on our site.
Because we have direct contact with the hotels and our partners we are able to provide all the information you need to make your stay pleasant and trouble free.
At Hotelenia we are continually developing our service and system to make it more comfortable for you as a customer to use. That is why your opinion is vital to us in continuing to bring you the ultimate online booking experience. If there are any improvements or enhancements that you would like to suggest please email your feedback to: customers@hotelenia.com
With 6 million room nights booked in 2008, Hotelenia provides a cost-effective commission-based model, a network of over 3,000 distribution partners and a personalised account management service to help you optimise your revenue.